Introduction
At Infumar, we are committed to protecting your personal information and your right to privacy. This privacy policy explains how we process the information we collect through our website infumar.com, our mobile application, and all related services.
By using our services, you agree to the practices described in this privacy policy. If you do not agree with our policy, please do not use our services.
Data Collection
Personal Information You Provide
When you register on our platform and use our services, we collect the following information:
- First name, last name, and username
- Email address
- Phone number
- Billing and shipping address
- Payment information (credit card, bank account)
- Social media account information and usernames
- Content you share (photos, videos, text)
Automatically Collected Information
Some information is automatically collected when you use our services:
- IP address
- Device type, model, and operating system
- Browser type and version
- Location information (if you grant permission)
- Platform usage data and interaction information
How We Use Your Data
We use the personal data we collect for the following purposes:
- Account creation and authentication
- Providing and improving our services
- Processing payments
- Communicating with you and providing support
- Security and fraud prevention
- Analyzing platform performance
- Marketing communications (with your consent)
- Fulfilling legal obligations
Data Sharing
We only share your personal data with third parties when necessary to provide our services:
Service Providers
- Cloud infrastructure services (Amazon Web Services)
- Payment processors (Iyzico, Stripe)
- Analytics services (Google Analytics)
- Communication services (email, notifications)
We never sell your personal data to third parties or share it for commercial purposes.
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy. When you close your account, your data will be deleted or anonymized in accordance with our legal obligations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, please note that no data transmission over the internet or storage method is 100% secure. We do our best to protect your data, but we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Right to access and request a copy of your data
- Right to request correction of inaccurate or incomplete data
- Right to request deletion of your data
- Right to request restriction of data processing
- Right to receive your data in a portable format
- Right to object to data processing
- Right to withdraw your consent at any time
Cookies
Our website and application use cookies to improve your experience. You can manage or disable cookies through your browser settings.
For more information about cookies, see our Cookie Policy
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18. If you become aware that we have collected personal data from someone under 18, please contact us.
Policy Updates
We may update this privacy policy from time to time. When changes are made, we will post the updated policy on this page and update the 'Last updated' date. For significant changes, we may notify you by email.
Contact
If you have questions about our privacy policy or the processing of your personal data, you can contact us:
Email: iletisim@infumar.com